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صفحه 1:
Genice Oriected Oesicget ۳ 5609265 Genice Oriected Prchterture ‏تفه( مرول‎ ‏هو(‎ Coviy Orcter, Gpriey 9000© Leone ٩0: ۵7۷۱ ۹0,9 ‏تسه‎ ۳ Poke 

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Qaeuda (Por the week) ۰ Doak, 9 - 6 19: ‏موه‎ Oriestied Design Pont 1 Gervice Oesicn — Review @udpsis cod Desica * Chopters 00 throu 1S * Orkesty, F/CC/OO — Excople Proent, Poder cod Desigs Dewphtes ۰ Oot cowplte criPants, just ‏اه‎ ‎— Reuscble/Leyacy Oowpourcs, versiod O — Chss Prvievt Dorhkioy Gessiva 

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0 491: Gernice Onected Oesiqa (Put 111 Genive ‏جوا‎ Overview vP Bods ocd GStratecpy Bouts = (acupsuhie the required loz رهم لس مرو و مهو = روص اس = Grroteqy, order oP steps — Oeste eutiy ceutic services ره مارب یی = ره لسن حوص‌صا ی ‎Design tisk‏ = = Orsiqa process services * Ovi services, orchesiraices oad chorevyruphies Qore details hater tc this lecture 

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۰ ‏سومان‎ )0 ۲ IS — Genive Oriected Pudlpsis — Gervive Dodetcry — Genive Oriedted @rchitecture Cowpvsiiios — Gernvice Desa 

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عصرد) جهن موق ۰ ‏موم روم‎ = Oko services wed to be bull? = Okot bur should be eeoupsuktied by wack service? © Overdl qu (i.e. steps or tusks): = OePice prekorary ot oP service OPEROMOO veenkdaies = Croup ‏ی ه اجه لوا ما له موه‎ seniors = GO Priwipes: + death reve potest ۰ Crewe orden woke sree (have a bid bonis) 1 death sues thot wy Ropact service ira + OePice kere preterisary cexopestiva weds 

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Genive Oodetiacy * Oodel Cunddate Gervices — Orvowpose busiuess provesses — Weal) cuowutuble provess steps * Ob koows os, Pier cut uasuitable steps — Of Pereutate betured provess-njaostio od provess-spevitic loci ۱ service vowpositiva - ‏او رام‎ cod ‏ماو او‎ oP ‏وعام ل موی و‎ - ‏ما او لحم سا رای‎ oP ‏اوه موه‎ 

صفحه 7:
Text Book: Genvive * dC. Codrestiog service wodeloy upproaches (ot a) — @pprouck #0: Denvicy hybrid services — @pprouk #0: Oerivicy cutip-peciic services — @pproack #0: Oixtogy task-peotdic ced rotip-oeoiric services 

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* Cowpose GOD — Choose Gervice boyers ۰ ‏مق‎ Services, OO} uppiouiows, ric. ۰ ‏سوق‎ Standards * ‏جب مسجل عدو 02) جججدمسرو خأ ) ممومووون‎ — Positica Oore Gtoccdards + lackey Orchards = Od pou we OOO? - Okovse GOO ‏عمج‎ ‎* ‏موی وا‎ wil pow use ia Whick ‏وسمف جم‎ 

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حب ود 12 ‎Genive‏ Crtity-Craric Busicess Cervice Design Provess = Cstublok the busiwess service kver, Piq 40 — Cuve sich pp SOO-SEd Oppicatics (Dili) Gervice Desiqa Provess = Cstubbol the uiliy service kaver, Pry. 0-0 — Case sinh pp SOP-GOO Doask-Crutric Busivess Gervice Design = Oowpkte he buskess service kver(s), Pry. 9-6 — Ouse stiy pp GEI-GGE @rovess (Cocrtl) Gervice Orsiqa = ‏وا اه با سل‎ = Chepter 0 - ‏مه سا تسوا امامت ب دحا اوه‎ oP the chios projet 

صفحه 10:
atity-Cratriz Genive Oersiqa Review existing services Ortive cuties (schewu) OePice ubstront ‏هه‎ Opp Gervice Orieuted priuiples Groodacdize service foterPuce Cxteud service ‏و وصلك‎ ‎other (aocreutily) services‏ رام 

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Review ‏ار‎ Sservives امه ون موم وه عصصوو براممظ) ‎Gtondaddize service itterPuce‏ ‎Opp “speritive” Peutures‏ 

صفحه 12:
>” | ١ ‏ودع 10 ساوج )جاص‎ Genive ها زج ورب ‎Oerhice‏ ل اك ‎Opply service vricuted priuviples‏ ‎Grondacdize service interPuce‏ ‎death viker required servives‏ 

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‎Gernive Oersiqa‏ اموون)