صفحه 1:
صفحه 2:
درونی آن».
- مديران بايد 4
ارزيابى كنند و نظريه 3 a 5512
سوال اساسی: rcp Bobo 2
مديريت و عملكرد سازمانى را تقويت كنند؟
صفحه 3:
2 دسته بندی نظریه های سازمان از نظر اسکات (بر اساس تاد آنها بر عاصر
عقلانی» طبیعی یا محیطی)
Caro ۱
ا (Cee
- دیدگاه سیستم باز (تاکید بر عناصر محیطی)
صفحه 4:
جامعه به صورت ذ
لا سه جنبه مجزا ولى به
0
enn
(Cre SORES) Ben eg
ECS ICSD ل enE) tke
(Aadla 5 glejls slioe!
مراتبء ۱
صفحه 5:
- استعارة زندان روانى
- استعارة ابزار سلطه
ese 0 0
صفحه 6:
اين
2 2 byes
صفحه 7:
1۳ Oy
نظرية مدیریت کیفیت ۰
نظرية فرهنك سازمانى و رهبرى ٠
صفحه 8:
Representative
theorists
Max Weber
Frederick Taylor
Frank Gilbreth
Henry Gantt
Henri Fayol
James Mooney
Luther Gulick
Mary Parker
Follett
Elton Mayo
Fritz
Roetl
erger
Chester Barnard
Robert Merton
Philip Selznick
Alvin Gouldner
Peter Blau
continued
Historical era
18905-19105,
18905-19205
19105-19305,
1920s
19305-19405
19305-19405
19405-19505
it 1.1 Major Schools of Thought
Central focus
Identifying the structural
characteristics that
facilitate administrative
efficiency.
Using scientific study
and rational planning
to enable fast and
efficient task performance.
Identifying the
administrative principles
that allow organizations to
accomplish complex tasks.
Enhancing morale and
securing cooperation by
depersonalizing the
authority relationship.
Adjusting workers to
‘the workplace and securing
their cooperation using various
behavioral methods.
Maintaining cooperative
systems by offering
inducements and exercising
moral leadership.
Identifying the functional
and dysfunctional
consequences of bureaucracy.
Exhi
School of
thought
‘The theory of
bureaucracy
(Chapter 4)
Scientific
management
theory
(Chapter 5)
Administrative
management
‘theory
(Chapter 6)
Pre-human
relations
theory
(Chapter 7)
Human
relations
theory
(Chapter 8)
Natural
systems
theory
(Chapter 9)
structural
functional
theory
(Chapter 10)
صفحه 9:
Representative
theorists
Katz and Kahn
James D. Thompson
Joan Woodward
Emery and Trist
Burns and Stalker
Lawrence and
Lorsch
Kurt Lewin
Rensis Likert
Abraham Maslow
Chris Argyris
Douglas McGregor
Frederick Herzberg
Armand
Feigenbaum
W. Edwards
Deming
Joseph Juran
Kaoru Ishikawa
Edgar Schein
William Quichi
Pascale and Athos
‘Tom Peters
Historical era
1950-19702
19402-60۶
19505-805
19802-19905
Exhibit 1.1 continued
Central focus
Keeping the organizational
system viable through internal
maintenance and external
adjustment.
Enhancing motivation and
productivity by satisfying
the full range of human needs.
Institutionalizing a cultural
commitment to continuous
improvement and customer
satisfaction.
Creating a culture committed
to high performance through
visionary leadership and
symbolic management.
School of
‘thought
Open
systems
theory
(Chapter 11)
Human
resources
theory
(Chapters 12, 13)
Quality
management
theory
(Chapter 14)
Organizational
culture and
leadership
theory
(Chapter 15)
صفحه 10:
EST OOo ESI ارتقاء بهره ورى سازمان
توصيف وضعيت فعلى سازمان (نظريه هاى توصيفى)
ACIE Wes!) Pave ey Arena eeRE CR] 66