صفحه 1:
E-COMMERCE RISKS: RISK
MANAGEMENT
IN PROFESSIONAL INDEMNITY
KIT BURDEN
PARTNER, BARLOW LYDE & GILBERT
صفحه 2:
WELL, YOU WOULD SAY THAT WOULDN'T YOU...
صفحه 3:
ACTUAL CLAIMS AND LIABILITIES;
Virgin
Argos
۱:
ا ةا
British Gas
Norwich Union
YAHOO
3
3
3
3
3
3
صفحه 4:
CONTRACTUAL RISKS
Impersonal nature of transactions
Trade with unfamiliar/unknown parties
Incorporation of contractual terms
RISK MITIGATION:
(1) Structure of the Website
(2) Incorporate appropriate terms
(3) Keep under regular review
ae
فاق
صفحه 5:
JURISDICTIONAL RISKS
0
0 ا 4
0 a recone aed
ان
Sesion Woe
۱
0 ل
0 nets
0 Ln
RISK MITIGATION.
CO MCc HSC rece anim te utente
)2( ۰. کامانهه امعامه جوا منت آموعا تممما انم نومه
ار
ae
فاق
صفحه 6:
DATA RISKS
Ra Cann rae Rect
SA ل e Ce en omen)
0 1
0 ا eRe net
0 ا
0
0 ا ل
RISK MITIGATION:
0 ا ec CnC)
)2( ل مدا a teem tated
Ce RoR sts ار
0000 ل no Ca
OPV Crne HC CCU LCN arse curate
)6( مط كه غناه وممتعههم ع0 دمتاءم ممم لماع ممم تمنوعقه سكم 18.1
ae
فاق
صفحه 7:
CONTENT LIABILITY
0
+ Liability to third parties, e.g
فتاه حمتامههامه «
عاحمصهه وصتکصا 1۳1«
Dinette beet een
RISK MITIGATION:
eon nm agement eR entity
۱ كلتقصدة ده
(3)Disclaimers on website and hypertext links
ae
فاق
صفحه 8:
HOW DOES THIS IMPACT P.I.
INSURERS?
ات وت ۱۰۳۰۵۱۱۱۸۸
* E-commerce service providers (ISP’s, hosts, website
(وعموزوعل
* Management and IT consultants
* Professional advisors (lawyers, bankers, auditors)
* Directors and Officers
صفحه 9:
E-COMMERCE SERVICE PROVIDERS
Failure to perform likely to impact directly upon
customers
Quantum of loss for customers potentially high (owing
to reliance upon technology)
Emerging claims history, but still sketchy for new
services such as Trusted Third Parties
صفحه 10:
MANAGEMENT AND IT CONSULTANTS
۱ RUB meron ec meca COUT
+ زوع هوءكتصد ومه/لءتزقاعل غعوللتمة كاءوزهعم كذ كتستمك 6 0ودمص د
:ملرصمیی لمعناه‌طامم 13
(1) Consultancy A engaged to implement IT systems
underpinning new dot.com by 1 July 2001;
(2) Delays in implementation mean work not finished until
20۳
(3) Downturn in market in the meantime means dot.com
cannot do IPO to raise cash.
(4) Consultancy A sued for “lost opportunity”
ae
فاق
صفحه 11:
PROFESSIONAL ADVISORS.
All professional advisors need to be aware of the.
۳ which the web poses in order to provide proper
advice
Lawyers - need to be aware of risks posed by multi-
jurisdictional nature of the internet and widening body of
potential laws and regulations
Bankers - need to take care in way in which they provide
advice to dot.com and other e-commerce clients
regarding their finance requirements
Auditors - at risk in relation to audits of dot.com and
“new” valuation techniques (e.g. Amazon, e-district)
Brokers - need to be aware of what the risks are, so as to
advice insureds about the scope of cover offered by their
current portfolio and their potential future requirements
ESN
فاق
صفحه 12:
DIRECTORS AND OFFICERS
Duties: both common law and fiduciary
Must understand the risks in order to formulate a
risk/asset management strategy
Particular risks posed by dot.com crash: wrongful
trading under s.214 Insolvency Act 1986
Position of internet incubators?
صفحه 13:
Impact on the Claims Process
More likely to have foreign element
More likely to be facing unfamiliar laws/regulations
Expensive discovery process
Cultural impacts:
(1)use of email internally
(2)use of the internet as a tool in the litigation
صفحه 14:
THANK YOU