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7 Sets of high quality tools which are available to Shell companies and OUs in the form of maintained packages of brochures, slide 2 - 

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ما یماسا که مه له HSE MS Self Assessment Questionnaire RP GPRD 

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A solidly implemented HSE management system (HSE-MS) is an essential basis for good HSE performance. Outstanding performance and continuous improvement will only be achieved when thereis a culture in which the elements of the management system can flourish. can only be achieved if the " is right. The research sponsored by SIEP and Shell OUs has resulted. inaclose co-operation with the Leiden, Manchester and Aberdeen universities in which several methods have been developed to understand and change culture. ‘These tools are designed to be used in short sessions and have been made attractive, or fun, so that people are keen to participate. 

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موم ‎٩۸۵‏ واه ومد روشطناو) بطاحاك تس حون 9 ‎Por GoPey -‏ ‎Oowrquewe‏ ‏سالا ‏ومكحات8) جمشدجعدو ا" ‏معدا مدوم 0) مه ‎Leadership‏ ‎Ieoplewectatio‏ لككه مهممواسو) ‎oP‏ ‎WEE Oorneweu Systew‏ ‎OorkPoror ‎Cacayecect - Orcciay Wears ord Dierks 

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Ore YOO tuterested? (۶۶ ‏أسد اعمج‎ 09/1 @-Ouskery, OGD/?R Tet; ۶ Gah @-Gawdi, O6D/ , ۲۱ ‏عع‎ @i @-Oukwogi, OOO/7G TH; Sits sile) como ‏همه‎ 205 

Heart s a nd Minds Prog ra mme In t ro d u c t i o n : CSM/7 ===== Pre se n t i o n : Ass e s si n g Cu l t u re a n d Cu l t u re Gap & Pl an n i n g fo r ch an g e ===== Da t e: 23rd Ju l y 2002 22/07/02 1 SIEP EP-HSE Hea rt s a nd Minds To o ls Un d ers t a n d i n g t h e cu l t u re o f y o u r Org a n i sa t i o n ! Cl e a r v i e w o f b o t h t h e p res e n t a n d d e s i re d c u l t u re s ! W h at p e rso n al b e h a vi o u rs i n d i v i d u a l s c an a d o p t t o re d u c e t h e g ap ! 7/22/ 02 1 SIEP EP-HSE He art s an d Mind s To ol s 7 Sets of high quality tools which are available to Shell companies and OUs in the form of maintained packages of brochures, slide presentations, instructions etc. 22/07/ 021 SIEP EP-HSE He art s an d Mind s To ol s - St at u s TITLE 1. Un d erst a n di n g y ou r cul t u re 2. Ma n a gi ng Ru l e Brea ki n g 3. Ri sk Assessmen t Ma t ri x REV 2 1 1 STATUS Ful l y t est ed Ful l y t est ed Ful l y t est ed 4. Rea d i n ess t o Ch a ng e 5. Imp ro vi n g Su pervi si o n -1 0 Pa rt l y t est ed Pa rt l y t est ed 6. Up wa rd Ap p ri sa l -1 Pro cess t est ed , b ro chu re & i n st ru ct i on s a re NOT t est ed . 7. Sa fet y Cl i m a t e/Wo rkfo rce i n vol vem ent -1 Pro cess t est ed , b ro chu re & i n st ru ct i on s a re NOT t est ed . 7/22/ 021 SIEP EP-HSE Cu l t u re Ass ess i n g HSE Cu l t u re an d Cu l t u re Ga p Pl an n i n g fo r ch an g e 7/22/ 021 SIEP EP-HSE HSE Man ag em en t Hazard/ Risk Barriers or Controls WORK Und esi ra bl e o u t co me 7/ 21 /02 2 SIEP EP-HSE HSE MS “ i n p l ac e” J ob Hazard Analysis Permit to Work System Workplans HSE Self Appraisal Contract/ Contractor Management Hazardous Situation Unsafe Act reporting Step Back 5x5 Diagnostic Surveys Site Visits Violation Survey HSE Standards & Procedures Competency Programmes Trends/ benchmarking I ncident I nvestigation (Tripod Beta) Rule of Three HSE Assurance letter Audits Reviews I ncident Reporting 7/ 21 /02 3 SIEP EP-HSE Sel f Ass ess men t Qu es t i o n n a i re 7/ 21 /02 4 SIEP EP-HSE Th e re i s m o re t o i t t h a n j u s t c o m p l i a n c e HSE performance HSE Culture 0 1 2 3 4 7/ 21 /02 5 SIEP EP-HSE HSE Cu l t u re La d d er GENERATIVE HSE is h o w we d o b u s ine s s ro u nd h ere PROACTIVE Increasingly informed we wo rk o n t h e p ro b l ems t h a t we s t i l l fin d CAL CUL ATIVE we h av e sy s t e ms i n p l ac e t o ma nag e a ll h a za rd s REACTIVE Sa fe t y i s i mp o rt a nt , we d o a l o t ev e ry t i me we h a v e a n ac c i d ent IncreasingTrust PATHOL OGICAL wh o c a re s a s l o ng a s we’re no t ca u g h t 7/ 21 /02 6 SIEP EP-HSE HSE Cu l t u re La d d er GENERATIVE PROACTIVE CAL CUL ATIVE REACTIVE PATHOL OGICAL chronic unease saf ety seen as a profit centre new ideas are welcomed resources are available to fix things before an accident management is open but still obsessed with statistics procedures are “owned” by the workforce we cracked it! lots and lots of audits HSE advisers chasing statistics we are serious, but why don’t they do what they’re told? endless discussions to re- classif y accidents Saf ety is high on the agenda af ter an accident the lawyers said it was OK of course we have accidents, it’s a dangerous business sack the idiot who had the accident 7/ 21 /02 7 SIEP EP-HSE Pre-contemplative We don’t see a problem Contemplative We are aware of the problem but don’t know how to solve it. Preparation We have a plan to improve Action We are working on it. Maintenance We have achieved improvement and are holding on to it. •Raise consciousness Pre-contemplative •Create a need in individuals •Make the outcome believable •Make the outcome achievable Contemplative •Provide information about success •Develop personal vision Preparation Action •Construct a feasible plan •Define measurement of success •Make everyone publicly commit to their plan •Carry out the plan •Review Progress Maintenance •Adopt plan •Perform regular reviews 7/ 21 /02 1 2 SIEP EP-HSE Sel ec t i o n o f d i me n s i o n s 7/ 21 /02 1 3 SIEP EP-HSE Sco ri n g Sc o ri n g : – sc o re t h e re l e van t d i me n si o n s – ca l cu l at e o ve ral l s co re – av era g e g ro u p sco re – d i sc u ss l o w s co ri n g d i m en s i o n s – d i sc u ss p ers o n al b eh a vi o u rs W arn i n g s : – sc o re s are a n o n y m o u s – p e rso n al b e h av i o u rs a re ch ara ct e ri st i c d e sc ri p t i o n s , n o t a ch eck l i s t 7/ 21 /02 1 4 SIEP EP-HSE He art s an d Mind s Syn d i c at e Ass ess : Ass ess : Syndicate-1 W HERE i s PDO? Syndicate-2 W HERE a re t h e Co n t ra ct o rs? 7/22/ 021 SIEP EP-HSE Hea rt s a nd Minds Co n cl u si o n s A solidly implemented HSE management system (HSE-MS) is an essential basis for good HSE performance. Outstanding performance and continuous improvement will only be achieved when there is a culture in which the elements of the management system can flourish. outstanding HSE performancecan only be achieved if the "culture" is right. The Hearts and Minds research sponsored by SIEP and Shell OUs has resulted in a close co-operation with the Leiden, Manchester and Aberdeen universities in which several methods have been developed to understand and change culture. These tools are designed to be used in short sessions and have been made attractive, or fun, so that people are keen to participate. 22/07/ 021 SIEP EP-HSE Achieving world class HSE performance Leadership and Commitment Workforce Engagement Winning Hearts and Minds Accountability for Safety Consequence Management and Incentive Scheme Development and Implementation of HSE Management System Heart s and Min ds Co n t act s Are YOU i n t e rest ed ? Pl se co n t ac t : Al i Al -Maskery, CSM/7, Te l ; 678924 Sai f Al -Saad i , CSM/71 , Te l ; 677585 Al i Al -Mah ro o q i , CSM/72, Te l ; 673218 22/07/ 021 SIEP EP-HSE