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New
Business
Models
for this
Decade ...
TREND RESEARCH BY Trend Firm
MARKET ANALYSIS BY Strategy 8
BUSINESS MODEL DESIGN BY Strategy
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10 ۱۱6۳ 5ن() ۲۵۲ ۸/۵۵۱5 وعهطاو8 66۵6
. Localized Low-Cost Business Model»
. One-Off Experience Business Model »»
. Beyond Advertising Business Model ».
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3
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5. Low-Budget Innovation Business Model «=
6. Community-Funded Business Model »:
7. Sustainability-Focused Business Model »:»
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9. Unlimited Niches Business Model ==»
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Localized Low-Cost
Re
Model
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"۳0۱۱6۲۱۵۱۲۵ وس Localized Low-Cost Business Model
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Fast moving consumer goods companies looking for new market opportunities for their simple,
‘small and cheap products are considering the localized low-cost business model.
In essence, this business model is suitable for standardized
products and services with minimum specifications and lower
customer expectations that can be locally produced and globally
branded.
This business model will only be successful if the following two conditions apply. The first one
depends on significant market presence in metropolitan areas in mature markets. This condition
allows companies to leverage on their achieved brand value in emerging markets. The second
condition is that the product or service has income generation or self-sustaining features. This
condition opens the door to lower incomes in emerging markets. Future market expansion is
possible to both other areas in mature markets and higher incomes in emerging markets.
‘The company's most important activities will be cost efficient procurement, marketing and quality
‘management. Design is in the hands of local product and service designers and standardized
production is outsourced to local producers, Likewise, energy efficient distribution is done through
local vendors, Fast moving consumer goods companies will focus even more on maintaining and
‘managing their brand portfolio. Their low cost structure, micro financed local activities and low
prices plus high volumes will result in profitable growth of global market share.
Localized
Low-Cost
Business
Model
Thaesis
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Localized Low-Cost Business Model
‘The Business Model Canvas sos: ceevart fr test moving consumer goods companies
Key م | يعي 4 psa Pn, Customer Customer
panies GY | activities DY. | Proposition ما مس | زا | Segmencs
Key
Cee Ode laut
‘ncbainabpmtoncan
Revente a
Thaesis
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One-Off Experience
Business
Model
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“NOWISM"
Why currency is the new currency
2۲0۷/۹6۷۶ ۱6555 *triends on fire
Google ۷۵۱: 6 8 as
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trend
watching
com
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|" طفيس One-Off Experience Business Model
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ig in popularity and unknown for their profit, many social media companies are searching for ways
to combine third party see-hear-buy products and services with their own ability to offer one-off
experiences.
The One-Off Experience business model stands for a smart
connection between customers in markets of abundance and their
experience seeking equivalents.
This business model will only live up to its expectations if social media companies team up with
offline event organizers, offline pop-up stores and online retailers. Developing software and
engaging in ongoing conversations with their users Is simply not enough to do the trick. This.
business model offers unique experiences to customers at a given place during a specific event. The
software platform on which its online communication channels come to life will spark the engine of
experience seeking customers, By instant contributions from these customers then and there, the
door to the larger experience consuming market share will be opened. Events will have to be
combined with commercial opportunism, The social media experience remains free, relevant
products and services will have to bought the old-fashioned way. With money that Is.
Commissions from both pop-up stores and instant online retailers will bring in the revenue, These
have to compensate social media companies for high hosting costs and presence and findability
costs. These costs tend to rise along the popularity of the social media platform. If this Is not
absorbed by a parallel growth in revenues, the business model will not be sustainable.
One-off
Experience
Business
Model
Thaesis
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pes ی
هو One-Off Experience Business Model
most relevant for scil media companies
key Ql a | wee, ت | customer | customer
Pareners Activites Proposition (FIL | netacionships 2 | Segments
Key 8 channels
مسا 5
تت
سیسوس Ce Ode
ملسم ولو
Revente
Thaesis
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۳9۳۵
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amazon.com
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Beyond Advertising
Business
Model
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trend
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“TRANSPARENCY 4 Beyond Advertising Business Model
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Traditional media and print companies are looking for new revenue streams and have done so for
‘some time. In the last decade, the number of subscribers has been declining and the market for
advertisements has not performed much better. So what's beyond the known horizon?
Traditional media and print companies need to shift from a business
model based on advertisers telling subscribers what to buy toa
business model based on facilitating both customers and partners in
trust building and on-demand interacting.
The business model for media and print companies remains two-sided but with two separate value
propositions. It offers customers in mature markets, which are reached through customer initiated
research, comparison and review, trusted product and service advice. These are shared with - and
contributed by ~ commercial partners. Second, It offers individuals on-demand interaction with
public partners, for example governments, schools and hospitals. Media and print companies will
become great in facilitating individuals and groups in sharing, contributing and interacting
All communication will be channeled online and independent review portals complement media and
print companies in building trusted customer relationships. Their cost structure will shift
dramatically, from paper and distribution to content management and online facilitating, Revenues
will be generated from facilitation fees paid by commercial and public partners, and commissions
from product and service retailers. What's beyond the known horizon? Facilitation Is the answer.
Beyond
Advertising
Business
Model
Thaesis
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Beyond Advertising Business Model
‘The Business Model Canvas iyo rlevant tor traatanal media and print companies
key 8 | Bie By | customer Customer
EA, | Proposition Relationships =P |
کر سس
مومسم عم Faciate Tred
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Facttation
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ost Revente
Consent
Faciitators ‘management Facttation fees
swe Oat eases)
Thaesis
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Register . Browse
to gat unbimited free aceon مهس ترس و
Search for schools
Got the inside scoop.
See how they rank.
Stowaway Issue 1:
January 2010
by BYU Zines
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Create Your Ad in Seconds
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JACK ABLIN
JIM CHAMPY
[ ۱ 5 ۲ 111 1: ! 1
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Markets Are Conversations
Business
Model
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“FOREVERISM”
Consumers and businesses embracing conversations,
lifestyles and products that are ‘never done’
aos ane
(۱ افد لله هذ ©
لاح
۳
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“FOREVERISM” sq Markets Are Conversations Business Model
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Product-focused professional services firms are finite. Economic turmoil leads to severe pressure
on fees in business-to-business markets like consultancy, advocacy, accountancy and corporate
finance. In times like these, it takes more than product development to stay in the game.
Understanding that markets are not a static product of history and position, but a dynamic snap
‘shot of conversations and interactions, is the first part towards new growth.
‘es firms, the difference will be made by
For professional ser
converting non-engaged customers into engaged customers.
Product development will be obsolete. It will be replaced by
customer relations and conversations.
By sharing modular and beta products and services with your current and future customers,
companies and thelr customers interact and collaborate in ongoing conversations. Not only will
‘customers find and follow companies in online social networks, it will be the other way around as
well. Employees have always been an important resource for professional service firms, and this
importance will be especially true for social media skilled employees.
ie tracking and conversion,
Professional services companies will need to become active with real:
with a little help from media partners. This will lead to ongoing product and service improvement
and innovation, resulting in lower failure costs and higher recurrent revenues. An involved
customer is a loyal customer.
Markets Are
Conversations
Business
Model
Thaesis
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Segments
Markets Are Conversations Business Model
most relevant for professional services companies
key 5 | eee له | customer
ار LA, | Proposition Relationships 2
Key channels
‘The Business Model Canvas
582 اسع
Revente
&
وال مساو
Thaesis
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Discover your
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Some ek! lis ange
[ENE EN
foe oll
it’s worth.
coe
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Low-Budget Innovation
TUT
Model
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“INNOVATION
JUBILATION"
50+ new business ideas that defy doom and gloom
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wx | ow-Budget Innovation Business Model ا
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Low-Buciget Innovation in fast moving consumer goods companies used to mean bringing in the creative talents,
the marketers and the producers who started searching for possibilities to develop new products.
For executives, there was nothing left but to hope for the best. Those days are over now that’s
co-creation is introduced. Innovation has become something companies can do with their
customers, instead of to them.
Based on customer observat
n and customer participation, fast
moving consumer goods companies develop co-created products
that are improved by early adopters with sample tests.
Early adopters are connected to the much larger market share of followers. Although co-creation
can take place in off-line development labs, connectivity between adopters and followers is almost
exclusively taking place through online channels. Online is also where local customer communities
and global trend trackers meet.
Fast moving consumer goods companies need to become specialists in customer behaviour, in
traditional consumption patterns, but more and more in social and individual lifestyle patterns as
well. In a low-budget innovation business model, fast moving consumer goods companies are able
to achieve a higher new product success rate with lower budget development costs, Now that's
called low-budget innovation.
Innovation
Business
Model
Thaesis
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Low-Budget Innovation Business Model
‘The Business Model Canvas ~syect relevant or fat moving consumer goods companies
Vato customer | customer
facionships Sepnents سس اب | GE مت
C2 | نمشد | و بط 7
channels
ost Revente
Thaesis
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ما م1
را 09۵22
د MERE سب
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Community-Funded
و1۳2
Model
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“SELLSUMERS"
If saving is the new spending, then selling is the new saving
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“SELLSUMERS' > Community-Funded Business Model
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Entertainment- and publishing companies have traditionally been specifically good at talent
Identification and development. In a community-funded business model, talent identification and
talent development are radically democratized.
Instead of talent identification and development, entertainment and
publishing companies become exceptionally good at fund and
community management. The most essential resource in this
business model is the intelligence of a community.
{In this multisided business model, their are three distinctive customer segments: believers,
suppliers and buyers. Believers become members through the online community platform and fund
products that are produced by suppliers. These products can be visual, auditory or textual and are
bought by buyers, Bellevers can be buyers can be suppliers and the other way around, Fysical
products are distributed through retail stores, digital products through the online community
platform.
To boost product sales, entertainment and publishing companies partner with media companies,
professional producers and distributors. This means marketing, production and distribution costs
have to be covered by interest and supplier subscriptions next to product sales. This business
‘model has a different tipping point in different markets,
Community
Funded
Business
Model
Thaesis
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3 یه | ن
مام بسح
a
Suppliers
a
Byes
Community-Funded Business Model
‘mest celevant fo entertainment ané pubilsing companies
Relationships
membership
=a
a” عي لله
channels
Value
Proposition
Products
Revenue
A
Fund
management
Community
management
Key
Cammanty
Intligence
Produesion
Narkesng
‘The Business Model Canvas
Pareners
Coun Ode laut)
Thaesis
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Cards ponent
5
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KAKA
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اع
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a
)=
تن
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IDEA EXCHANGE
MORE THAN AN ONLINE SUGGESTION BOX
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Sustainability-Focused
Re
Model
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“ECO-BOUNTY”
From ECO-FRUGAL to ECO-METERING,
future profits willbe green
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“ECO-BOUNTY” sm Sustainability-Focused Business Model
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If green status is what customers want, that's what they'll get. Fast moving consumer goods
companies are creating new products and services for customers in mature and emerging markets
by focusing on sustainability.
Fast moving consumer goods companies that are serious about
sustainability research the ecological impact of their products and
services. Facts are needed for research-based green marketing
while creativity and locality is needed for green storytelling.
Brand defining employees and green marketeers work together with product and service designers,
ecological organizations and governments. These research and marketing efforts demand a
sustainable premium on traditional low-cost prices. When the market response is insufficient,
governments can provide grants for sustainability -focused companies, Customers are reached
‘through regular channels such as retail stores. The relationship between company and customer is
based on green storytelling: individualized, personal and local context are integrated in customer
relationship management.
This business model will be more successful if fast moving consumer companies are active in both
‘mature and emerging markets. Given the lead in green ambitions In mature markets, market
presence in these markets allows companies to leverage on their achieved brand value in emerging
markets.
Sustain
ability
Focused
Business
Model
Thaesis
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Sustainability-Focused Business Model
‘The Business Model Canvas syect relevant or fat moving consumer goods companies
Key % Ke Se Pn, Customer Customer:
Key 5 channels
Thaesis
ost Revente
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y ve
WF product
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Twisted Freemium
55۱۱65
Model
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NERATION G” sq Twisted Freemium Business Model
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Freemium business models are relevant to many companies, amongst others software development
companies. This business model is based around the idea of involving customers and development
communities in the development process of a free open source based product.
Free open source products are offered to self-service customers,
who have access to a self-service platform. For these customers,
self-reliance is part of the value proposition. Customers in need of a
continuously serviced version of the product are willing to pay for a
professional subscription.
Now here’s the twist. Because the free open source version is being developed outside the software
company, there Is no relatively large budget needed for research and development. Key activities
become product support services and product versioning and testing. This means lower
development costs. Customers get to choose between ‘Free’ and ‘Premium’ versions of the product.
Software companies need to facilitate relevant open source development communities by providing
an online platform. This involves platform development and maintenance costs. To distribute the
continuously serviced version, local branches are in place. This means sales and distribution costs
are incurred.
Twisted
Freemium
Business
Model
Thaesis
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Segments
هذ
Twisted Freemium Business Model
‘att relevant for software development companies
Relationships
Revente
Value
Proposition
با سس
Key
‘The Business Model Canvas
Pareners
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۷02
Garden .....,
Garden by eBay fs where we plant the seeds of new ideas. This fs your chance
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Your opinions will go directly to the people building these features. Tell them
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صفحه 65:
۳۱6۵00۱۲0۷۷6۷
search ۳
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‘CITY STREETS
سلس 01010
ٌ 8 1
3 © 6
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Unlimited Niches
۱:1۳ ---
Model
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(5
اعوانع2 106 ما ععاتادانتا اهعنامع2۲
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“NICHETRIBUTES” => Unlimited Niches Business Model
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The long tail is a typical statistical reflection of niche markets. If storage costs are close to zero, the
umber of products on sale is close to unlimited. Online retail companies use a business model
adapted to this long tall, servicing many niche segments. Some online retail companies have even,
outsourced to fulfillment partners. By adding content production tools to thelr value proposition, an
unlimited niches business model can be realized.
Online retail companies offer niche content to many niche customer
segments, by engaging in ongoing mass-customized customer
relations. A second customer segment is the segment of niche
content providers. Potentially, the combination of these two leads to
an unlimited number of niches.
New content is created and offered through online channels, which means online retail companies
will have to focus on platform management and promotion next to service delivery. This platform is
a key resource, as it is the place where supply and demand meet and it allows niche content
providers to develop user generated content.
The cost structure of online retail companies includes platform development, platform management
and platform promotion. Revenue comes from low volumes of unlimited items. Because customers
develop the content, if it needs to be low-cost and practical it will be.
Unlimited
Niches
Business
Model
Thaesis
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Unlimited Niches Business Model
‘The Business Model Canvas pil ‘relevant for online retall companies
key 5 | eee ey | customer سس | رم
بل ار | Proposition Relationships C2 |
Key
5 channels
ost Revente
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اا
Business
Model
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(0۴ ex In-Crowd Customers Business Model
Sear,
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Travel, leisure and lifestyle companies are always on the look-out for status triggering products
and services they can offer. To deliver status, these companies think in terms of experiences and
Individuals. The more personal, the more status they deliver. Which is also true for the uniqueness
of the experience.
Servicing in-crowd customers in mature markets, travel, leisure and
lifestyle companies need to extremely personalize the relationship
they have with these customers. Offline networks deliver the best
results through personal in-crowd encounters.
The most key resource for travel, leisure and lifestyle companies is their brand. The brand is both a
social network navigator and a divider between in-crowd and crowd. The most influential members
of a social network are potential brand ambassadors. Brand ambassadors become partners In
selective marketing the status triggering products and services. Local social and cultural agencies
are another key partner, who actually produce or service of social and cultural experiences.
The extremely personalized customer relationship allows for the highest margin prices, which have
to compensate for the relatively high ambassador marketing costs and production or service
delivery costs. Its the kind of travel, leisure and lifestyle margins marketers have for a long time
dreamed of but haven't been able to maintain in the past decade. The in-crowd business model is
thelr new business model for this decade.
In-Crowd
Business
Model
Thaesis
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In-Crowd Customers Business Model
‘The Business Model Canvas spas relevant for travel llsure ane iertyie companies
Key wm | عسافلا 4 م Pon ‘Customer (7 istomer
سة —— SEB] Scr A, | ند ما متسد مسر 8:
Key
Coe Ode estas)
0
Revente
&
Thaesis
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صفحه 81:
10 New
Business Models
for this Decade...
PRODUCED BY:
Ouke Arts, Strategy Consultant/Graphic Facilitator
E-mail oukearts@gmalicom,Twiter oukearts, Skype oukeats
THANK You:
Reinier Evers, Foundler/CEO trendwatching.com
‘Theo Huibers, Founder/CEO Thaesis
‘THE BUSINESS MODEL CANVAS is described in the book Business Model Generation!