Knowledge Management Tools in Practice
اسلاید 1: Knowledge Management Tools in Practice: Implementing a Document ManagementSolution Session #4097VISN 2 Knowledge Management OfficeKim NaziKnowledge Management Officer
اسلاید 2: “Knowledge Management embodies organizational processes that seek synergistic combinations of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings.” Knowledge Management ConceptsYogesh Malhotra, Ph.D.
اسلاید 3: Taming the Electronic Workplace…Knowledge Management Concepts
اسلاید 4: Taming the Electronic Workplace…Session Objectives:Identification of current issues What?Projected key benefitsWhy?Approach to implementationHow?Timeframe and Staging When?Key Strategies for ImplementationKnowledge Management Concepts
اسلاید 5: What?Current Issues:Email OverloadInformation IntensityDocument DisasterImproperly Managed AccessIneffective Collaboration ToolsDisorganizationLack of Accessibility
اسلاید 6: Why?Projected Key Benefits:Easy AccessImproved Information ManagementMore Effective Use of EmailTools for Effective CollaborationAccess ManagementPush technology Notification ServicesImproved Organization of InformationIntegration with Current Enterprise
اسلاید 7: Why?Right information, right person,right time.
اسلاید 8: How?Approach to Implementation:Research and Conceptual WhitepaperProduct EvaluationHardware and Enterprise RequirementsTrainingPlanningPlanningPlanningImplementation
اسلاید 9: When?Planning:Change in organizational infrastructureChange in LeadershipMicrosoft Enterprise or ?Competing Priorities
اسلاید 10: How?Planning (97%):AnalysisBenchmarkProposed ArchitecturePlanning TemplatesMeet with StakeholdersFine-tune PlanTrainingCoachingReady, Set, Go!:CreateImplementMaintain
اسلاید 11: In Search of Excellence…Document Management Concepts
اسلاید 12: NLBETMCARESPADocument Management Concepts
اسلاید 13: Document Management ConceptsMicrosoft Sharepoint Portal ServerDashboard Website PortalFeaturing:search functionsdocument management featurescollaboration optionsIntegration with enterprise office and windowsReusable customizable webparts
اسلاید 14: Document Management ConceptsMicrosoft Sharepoint Portal ServerDocument Management Features:Browse categoriesAdvanced search capabilitiesSubscribe to new or changing informationCheck documents in and outReview a documents version history (automatic version tracking)Approve documents for publication-serial and parallel approval routing Publish documentsRole-based security
اسلاید 15: Document Management ConceptsDocument Management FeaturesCategories:Organize information by using categories. Allows users to browse through information by topic.
اسلاید 16: Document Management ConceptsDocument Management FeaturesRole-based Permissions:Coordinators-handle management tasks Authors-add and update filesReaders-have read-only access to published documents
اسلاید 17: Document Management ConceptsDocument Management FeaturesSubscriptions:Users can subscribe to documents, files or folders and be notified of new or changed files, both in the portal and by email.Email notifications contain a link to the new/changed file.
اسلاید 18: Document Management ConceptsDocument Management FeaturesApproval Processes:
اسلاید 19: Key Strategies8 key strategies to improve implementation of new KM technologies such as Document Management.Flavor of the Month
اسلاید 20: Strategy #1 Start small and pilot.Key Strategies
اسلاید 21: Strategy #2 Begin with a business need and use the tool to meet the need.Key Strategies
اسلاید 22: Strategy #3 Find a champion.Key Strategies
اسلاید 23: Strategy #4 Empower information flow by giving appropriate authorization to end users.Key StrategiesAdministratorWorkspace and Folder CoordinatorsPublishing AuthorsReaders
اسلاید 24: Strategy #5 Create business rules for the system and align with existing systems.Key Strategies
اسلاید 25: Strategy #6 Fill the space to get users started (plant) and monitor the content currency (prune).Key Strategies
اسلاید 26: Strategy #7 Support staff with Training and Resources to promote adoption.Key Strategies
اسلاید 27: Strategy #8 Build it and They Will Come—but ONLY if it meets their needs, aligns well with daily work practices, and makes it easier to get the job done.Key Strategies
اسلاید 28: Questions/DiscussionKim NaziNetwork 2 Knowledge Management Officer(518)626-6216Visit the KMO websitehttp://vaww.visn2.med.va.gov/is/km/index.htmlKey Strategie
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