صفحه 1:
:اعوج ه nesses Por koldiog ب مجكوكمه أون(]) 9
موم مس و وس و۳
و وه املیز وب وم Do reack >
ومصاطامج جه جساود و Do wodar >
> Do gaits acceptably Por oc ides,
or devision
> Do achieve v trot objeriive:
> Do recount امه views
> Do cowwunirde esseutd مب وه وا ماه
Okcpier (Devens Domengsorct
صفحه 2:
۱ ی Kohden 0 weet!
> Do relieve teusiva or له ماه رل اتسیو
ae ed's vieLypict
> Do exoure thot evervoue kee the soe uoderstardiag oP
م۳
> Do vbtaia quick reuciivas
> Do reactivate u stiled project
> Do dewoustroe u produnt pr systew
> Do qeuerde vew deus pr coups
Okcpier (Devens Domengsorct
صفحه 3:
موم نویه امین و
a aqeads wus oot prepared or seat pul prior 7 >
the wertiogy
> Dke wrooy people were ivited t7 vtec
> Dke tive Por the جرب وی
Por ponivipocts
> Phe roo wer to scott
> @udovisud equiped was ot ordered
> Vke wertiogy row wos اه ود او امه
Okcpier (Devens Domengsorct
صفحه 4:
لها نویه نامیرن و
Leader did aot Pollo the ogeads >
Okcpier (Devens Domengsorct
صفحه 5:
موی واه امین و
voprepared Por the weeticcgy و عمممشن۳) <
یی wits او ۶
ی او اس پمجرب لین ۶
Ox wl prepare herr pwn presentations ©
Spee ponicipods cootdbuted tov wurk >
Spwe ponticipods cootriuted tow lithe >
or مامح Gowe poniripods were >
نمی or رامع انم
I
Okcpier (Devens Domengsorct
صفحه 6:
حول میت عاا نویه مین و
Phere weredt apy vuioowes! >
لام بمب له Oevisicas >
> Ossiqaweds areed to by ponicipacts we
wt door ©
2 والح عع ع سج ae
vee EA
Okcpier (Devens Domengsorct
صفحه 7:
Okt is the vbjevtive oP this wertiacy? و
امه و Oesoribes what pou expert he wertag >
شیاه Oeetiogy way hove wore tho vue >
#بصتاعوب نا لت لاه وا و
woray or too Pew peop 9 مه لجس) خ
Ooesider the objective of the werticcy >
evicted who to fit
Okcpier (Devens Domengsorct
صفحه 8:
© Oheo ood where wil he wertiog be held?
> Octerxpice wvatabiliy oP key people bePore
حول له سب موس
> Lovetioa oP a weptocg shout be
by powwesieure ord suitabilip:
© Opterw ice wha wuterids, equipwed, nePreskweuts,
> @e prepared wi whatever wotertis ore weded
> Orterspice whick row bayou will work the best
Okcpier (Devens Domengsorct
صفحه 9:
صل لسوت عا له با( و
Oa ePPevive agecda tahudes: >
Nao of ameter
ی leak *
مح ع سا
تس خن بسا
ومسب ا مساق
تور لصوي
hecos to be covered
Biee-<cetiny prepares
Okcpier (Devens Domengsorct
صفحه 10:
© Gratien five
> Gian the wert vo te
۰ 0
® stablsk the right too
> WdectPy cay pantrpaais vobarurc tp the aur
> OP Per buckuround cowwents thot wight prove usePul
> Review the vbievives of the werticcy
> جل وی وا رون رامیل
لم0 سا - 0101 سا0
صفحه 11:
9 etiiog to busivess
> Oove te رون نله مها جیوه وم reworks
> Keep the weetioy vo track
Okcpier (Devens Domengsorct
صفحه 12:
اما مه محصحو و مسب و موه عل مو) خ
< حصحول 9 ع موی تاه لجی عمط ب9) u topic
© Closicy
> Olose the wert of he uppropricie tive
7 (isk Por Pica questias or poe
> OPPer a suoeary oP what hos bee areowplished
> Dock the group Por their toe ood poatbuticos
Okcpier (Devens Domengsorct
صفحه 13:
© ام نیت پمنسی()
> (Replaces tracticcd sicuies oF و و
> Cocludes basic isPeroative about the averting
> Oeseribes speviic unions i be toheu, persva respousible,
deadices und cowpleticd dates
> Lists key issues discussed vad porticipoats
> Records weettccy رها
> @aavues vex Wertioy
> Ponwses vo uvtivas ty be toed oPier the
ther thea siwply revordiag the witutes
Okcpier (Devens Domengsorct
Reasons for Meeting
Most
common reasons for holding a meeting:
To accept reports from participants
To reach a group judgment or decision
To analyze or solve a problem
To gain acceptability for an idea,
or decision
To achieve a training objective
To reconcile conflicting views
To communicate essential information to a group
1
Chapter 11 - Meeting Management
program,
Reasons for Meeting
Most
common reasons for holding a meeting:
To relieve tension or insecurity by providing information and
management’s viewpoint
To ensure that everyone has the same understanding of
information
To obtain quick reactions
To reactivate a stalled project
To demonstrate a product or system
To generate new ideas or concepts
2
Chapter 11 - Meeting Management
Common Complaints
Meetings
Complaints
about planning
An agenda was not prepared or sent out prior
the meeting
The wrong people were invited to attend
The time for the meeting was
for participants
The room was too small
Audiovisual equipment was not ordered
The meeting room was not set up correctly
3
About
Chapter 11 - Meeting Management
to
inconvenient
Common Complaints
Meetings
Complaints
About
about leadership
Leader did not follow the agenda
Leader monopolized meeting discussion time; imposed
personal views on group
Leader was weak; spoke infrequently; failed to control
disruptive participants
Leader did not facilitate communication
among
all participants
4
Chapter 11 - Meeting Management
Common Complaints
Meetings
Complaints
About
about participation
Participants were unprepared for the meeting
Unfamiliar with agenda
Did not read background materials
Did not prepare their own presentations
Some participants contributed too much
Some participants contributed too little
Some participants were disruptive or
either intentionally or
5
unintentionally
Chapter 11 - Meeting Management
uncooperative,
Common Complaints
Meetings
Complaints
About
about the meeting’s outcomes
There weren’t any outcomes!
Decisions are not implemented
Assignments agreed to by participants
not done
Recommendations are not passed on
Findings are often ignored
6
Chapter 11 - Meeting Management
are
Planning Meetings
What
is the objective of this meeting?
Describes what you expect the meeting to accomplish
Meeting may have more than one objective
Who
should attend this meeting?
Avoid inviting too many or too few people
Consider the objective of the meeting
deciding whom to invite
7
Chapter 11 - Meeting Management
when
Planning Meetings
When
and where will the meeting be held?
Determine availability of key people before
meeting time and date
Location of a meeting should be
by convenience and suitability
choosing a
determined
Determine
what materials, equipment, refreshments,
and room layout are required
Be prepared with whatever materials are needed
Determine which room layout will work the best
8
Chapter 11 - Meeting Management
Planning Meetings
What
should the agenda be?
An effective agenda includes:
Time of meeting
Length of meeting
Location of meeting
List of participants
Subject of meeting
Background information
Items to be covered
Pre-meeting preparation
9
Chapter 11 - Meeting Management
Leading Meetings
Starting
time
Start the meeting on time
Opening
remarks
Establish the right tone
Identify any participants unknown to the group
Offer background comments that might prove useful
Review the objectives of the meeting
Identify any time constraints
1
Chapter 11 - Meeting Management
Leading Meetings
Getting
to business
Move to first agenda item after opening remarks
Keep the meeting on track
Participation
Facilitate balanced participation
meeting members
Deal assertively but patiently with
members
11
Chapter 11 - Meeting Management
among
disruptive
Leading Meetings
Agenda
Use the agenda to keep the discussion on track
Be flexible and allow enough time to discuss a topic
Closing
Close the meeting at the appropriate time
Ask for final questions or comments
Offer a summary of what has been accomplished
Thank the group for their time and contributions
1
Chapter 11 - Meeting Management
Effective Meeting Outcomes
Meeting
action plan
Replaces traditional minutes of a meeting
Includes basic information about the meeting
Describes specific actions to be taken, person responsible,
deadlines and completion dates
Lists key issues discussed and participants
Records meeting length
Announces next meeting
Focuses on actions to be taken after the
rather than simply recording the minutes
1
Chapter 11 - Meeting Management
meeting
