Teamwork and Team Dynamics
اسلاید 1: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione1Teamwork & Team Dynamics
اسلاید 2: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione2Australia’s submarine teamsCrews onboard Australia’s new Collins-class submarines have interesting team dynamics due to their unusual work environment, challenging tasks and difficult entry to this elite team. Courtesy of the Royal Australian Navy
اسلاید 3: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione3Teamwork on Wall StreetEmployees at Bear, Stearns, and Company (shown here), as well as other Wall Street brokerage firms are discovering the benefits of teamwork.B. Matthews/AP Photo
اسلاید 4: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione4What are Teams?Groups of two or more people Exist to fulfill a purposeInterdependent -- interact and influence each otherMutually accountable for achieving common goalsPerceive themselves as a social entityB. Matthews/AP Photo
اسلاید 5: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione5Groups versus TeamsAll teams are groups Some groups are just people assembled togetherTeams have task interdependence whereas some groups do not (e.g., group of employees enjoying lunch together)
اسلاید 6: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione6Types of Teams and GroupsFormalTeamsTemporaryPermanentCommunity of practiceProduction teamManagement teamFriendship groupTask forceSkunkworkInformalGroups
اسلاید 7: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione7Types of teamsPermanent teams team-based departmentsteam-based organisationquality circlesTemporary teamstask forcestemporary teams that investigate a problemskunkworksformed spontaneously, using borrowed resources, to develop products or solve problems
اسلاید 8: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione8Virtual teamsCross-functional teams that operate across space, time and organisational boundaries using information technologyIncreasingly possible because oftechnologyknowledge-based workIncreasingly necessary because ofglobalisationknowledge managementneed for team work
اسلاید 9: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione9Why informal groups existRelatedness needsfulfil need for social interactionsocial identityGoal accomplishmentEmotional support
اسلاید 10: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione10Why Rely on TeamsCompared with individuals working alone, teams tend to:solve problems and identify opportunities more quicklyshare information and coordinate tasks betterprovide superior customer service due to more knowledge and expertisemotivate employees to work toward the team’s goals
اسلاید 11: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione11Levels of Task InterdependenceSequentialPooledReciprocalResourceABCABCABCHighLow
اسلاید 12: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione12Team effectiveness modelTask characteristicsTeam sizeTeam compositionTeam design Achieve organisational goals Satisfy member needs Maintain team survival TeameffectivenessTeam developmentTeam normsTeam rolesTeam cohesivenessTeam processesOrganisational andteam environment Reward systems Communication systems Physical space Organisational environment Organisational structure Organisational leadership
اسلاید 13: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione13Team design elementsTask characteristicsbetter when tasks are clear, easy to implementtask interdependence share common inputs, processes or outcomesTeam sizesmaller teams are betterbut large enough to accomplish taskTeam compositionmembers motivated/competent to perform task in a team environmentteam diversity
اسلاید 14: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione14Existing teams might regress back to an earlier stage of developmentFormingStormingNormingPerformingAdjourningStages of team development
اسلاید 15: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione15TeamcohesivenessMembersimilarityMemberinteractionTeamsizeSomewhatdifficult entryTeamsuccessExternalchallengesCauses of team cohesiveness
اسلاید 16: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione16Team cohesiveness outcomeswant to remain membersare willing to share informationhave strong interpersonal bonds want to support each otherresolve conflict effectivelyare more satisfied and experience less stressMembers of cohesive teams© J. Major, Ottawa Citizen
اسلاید 17: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione17Team norms support firm’sgoalsTeam norms oppose firm’sgoalsHigh team cohesivenessLow team cohesivenessCohesiveness and performanceLow taskperformanceModeratelyhigh taskperformanceModeratelylow taskperformanceHightaskperformance
اسلاید 18: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione18The trouble with teamsIndividuals better/faster on some tasksProcess losses cost of developing and maintaining teamsCompanies don’t support best work environment for team dynamicsSocial loafing
اسلاید 19: 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione19Team building at Ericsson CyberlabsEmployees at Ericsson Cyberlab in Singapore climbed over rock walls, inched across planks, scaled cargo nets and performed other daunting tasks to improve team dynamics.© H.Y. How/Sunday Times (Singapore)
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