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Risk Management

اسلاید 1: About …Risk Management

اسلاید 2: Mouse ‘Click’ to move on to the next slideNextWhat is Risk Management?Who uses Risk Management?How is Risk Management used?Risk Management in CustomsHow do you use it in Customs?

اسلاید 3: Mouse ‘Click’ to move on to the next slideNextGood management practiceProcess steps that enable improvement in decision makingA logical and systematic approachIdentifying opportunitiesAvoiding or minimising lossesWhat is Risk Management?

اسلاید 4: Mouse ‘Click’ to move on to the next slideNext Risk Management is the name given to a logical and systematic method of identifying, analysing, treating and monitoring the risks involved in any activity or process.What is Risk Management?

اسلاید 5: Mouse ‘Click’ to move on to the next slideNext Risk Management is a methodology that helps managers make best use of their available resourcesWhat is Risk Management?

اسلاید 6: Next Risk Management practices are widely used in public and the private sectors, covering a wide range of activities or operations. These include: Who uses Risk Management?Finance and InvestmentInsuranceHealth CarePublic InstitutionsGovernments

اسلاید 7: NextEffective Risk Management is a recognised and valued skill.Educational institutions have formal study courses and award degrees in Risk Management.The Risk Management process is well established. (International RM process standards.)Who uses Risk Management?

اسلاید 8: NextRisk Management is now an integral part of business planning.Who uses Risk Management?

اسلاید 9: The Risk Management process steps are a generic guide for any organisation, regardless of the type of business, activity or function. How is Risk Management used?NextThere are 7 steps in the RM process

اسلاید 10: NextThe basic process steps are:Establish the contextIdentify the risksAnalyse the risksEvaluate the risksTreat the risks

اسلاید 11: Next‘Risk’ is dynamic and subject to constant change, so the process includes continuing:Communication & consultationMonitoring and reviewand

اسلاید 12: NextThe Risk Management process:The strategic and organisational context in which risk management will take place.For example, the nature of your business, the risks inherent in your business and your priorities.Communicate & consultEstablish the context

اسلاید 13: NextThe Risk Management process:Communicate & consultMonitor and reviewDefining types of risk, for instance, ‘Strategic’ risks to the goals and objectives of the organisation. Identifying the stakeholders, (i.e.,who is involved or affected). Past events, future developments.Identify the risks

اسلاید 14: NextThe Risk Management process:Communicate & consultMonitor and reviewAnalyse the risksHow likely is the risk event to happen? (Probability and frequency?)What would be the impact, cost or consequences of that event occurring? (Economic, political, social?)

اسلاید 15: NextThe Risk Management process:Communicate & consultMonitor and reviewEvaluate the risksRank the risks according to management priorities, by risk category and rated by likelihood and possible cost or consequence.Determine inherent levels of risk.

اسلاید 16: NextThe Risk Management process:Treat the risksDevelop and implement a plan with specific counter-measures to address the identified risks.Consider: Priorities (Strategic and operational) Resources (human, financial and technical) Risk acceptance, (i.e., low risks)

اسلاید 17: NextThe Risk Management process:Document your risk management plan and describe the reasons behind selecting the risk and for the treatment chosen.Record allocated responsibilities, monitoring or evaluation processes, and assumptions on residual risk.Communicate & consultMonitor and reviewTreat the risks

اسلاید 18: NextThe Risk Management process:Communicate & consultRisk Management policies and decisions must be regularly reviewed.Monitor and reviewIn identifying, prioritising and treating risks, organisations make assumptions and decisions based on situations that are subject to change, (e.g., the business environment, trading patterns, or government policies).

اسلاید 19: NextThe Risk Management process:Risk Managers must monitor activities and processes to determine the accuracy of planning assumptions and the effectiveness of the measures taken to treat the risk.Methods can include data evaluation, audit, compliance measurement.Communicate & consultMonitor and review

اسلاید 20: NextThe Risk Management process:Establish the contextIdentify the risksAnalyse the risksEvaluate the risksTreat the risksMonitoring and reviewCommunication & consultation

اسلاید 21: NextCustoms administrations have turned increasingly to Risk Management as an effective means of meeting national objectives.Administrations provide facilitation while maintaining control over the international movement of goods and persons.Risk management helps in matching Customs priorities to resources.Risk Management in Customs

اسلاید 22: NextInternational Organisations encourage and support the adoption of modern Customs control techniques, using Risk Management principles., e.g.,WTO/Kyoto Convention.APEC Sub-Committee on Customs Procedures.Transport Industry representative bodies.Risk Management in Customs

اسلاید 23: NextRisk management within Customs can be strategic, operational or tactical.Risk Management in CustomsStrategic: Risks to Customs goals and objectives, e.g.,prohibitions and restrictions, (social or economic), health, revenue, environment.- usually longer term strategies

اسلاید 24: NextRisk management within Customs can be strategic, operational or tactical.Risk Management in CustomsOperational: Decisions and action plans on measures taken to deal with the assessed risks. Deployment of resources; monitoring and review. - medium term strategies

اسلاید 25: NextRisk management within Customs can be strategic, operational or tactical.Risk Management in CustomsTactical: Used by officers at their workplace, to deal with immediate situations, working within set parameters and to approved procedures.- short term strategies

اسلاید 26: Next Economic benefits, by facilitating the movement of goods, ships, aircraft and people – when rated low risk. Makes more effective use of existing skills and experience – giving better results. Improves the quality of Customs controls – information and accountability.Risk Management in CustomsWhy you should use Risk Management:

اسلاید 27: NextThe process helps Administrations focus on priorities and in decisions on deploying limited resources to deal with the highest risks.Risk Management in CustomsWhy you should use Risk Management:

اسلاید 28: NextHow do you use it in Customs?The first step is to look at your Customs context. What is the role of Customs? What are your national priorities and the expectations of the government and the public? What is the nature of your operational environment?Where do you start?

اسلاید 29: NextHow do you use it in Customs?The next steps in the Risk Management process are to:- Identify the risks Analyse the risks; and Evaluate the risks,… but, if you are just starting on Risk Management planning:Where does the information come from?Who does this?

اسلاید 30: NextResponsibilities must be allocated:Appoint a Risk Management champion with appropriate qualifications, including experience and analytical skills.Form a Risk Management Committee, representative of operational areas.Conduct Risk Management Workshops.Determine operating procedures. Who does the Risk Assessment?

اسلاید 31: Next Identify commodity or control risks; e.g., high duty rates or quantity controls, the demand for prohibited goods, such as drugs, pornography, traffic in CITES wildlife. Research existing databases and records on commodity and trader histories. Evaluate current procedures to identify potential control weaknesses.Sources of information for Risk Assessments

اسلاید 32: NextAfter identifying and analysing the risks, you can evaluate. What is the likelihood of the risk event occurring? Evaluate the risksAlmost certainLikelyModerateUnlikelyRare?What is the consequence if the risk event occurs?ExtremeVery highModerateLowNegligible?

اسلاید 33: NextYou need to describe or to quantify exactly what the ‘Likelihood’ and ‘Consequence’ terms means to you. This helps in ensuring a consistent approach in future risk assessment and review and monitoring.It promotes a common understanding within the Administration.Evaluate the risks

اسلاید 34: NextAfter establishing ‘Likelihood’ and ‘Consequence’ you can use a table like this to set a level of risk. Evaluate the risksExtremeVery highModerateLowNegligibleAlmost certainSevereSevereHighMajorModerateLikelySevereHighMajorSignificantModerateModerateHighMajorSignificantModerateLowUnlikelyMajorSignificantModerateLowVery lowRareSignificantModerateLowVery lowVery LowYou must define what these risk levels mean to you.

اسلاید 35: NextLow and very low level risks can normally be accepted, subject to on-going monitoring. All other risks are included in the management plan.The plan catalogues the risks, the level of risk, and describes a treatment. The treatment is the action proposed, (and perhaps the resources allocated). Treating the risks

اسلاید 36: NextTreating the risksTargeted selectionsDevelopment of Risk ProfilesPhysical examinationIndustry auditsRandom examinationsCompliance improvement

اسلاید 37: NextTreating the risksA common method of treating risks is to develop risk profiling and targeting systems.This means – in the case of goods – selecting transactions for specific checks, according to trader, agent, origin of goods, commodity code, duty rate, routing, value, etc.

اسلاید 38: NextTreating the risksRisk Profiles are developed as a means of putting risk management into practice at the Operational level.A Risk Profile is normally specific to a Customs office. It describes:The risk areasAssessment of the level of riskThe countermeasures adoptedActivation date and review datesMeans of measuring effectiveness.

اسلاید 39: NextTreating the risksUsing the profile information, consignments of goods, means of transport and people are targeted. The profile information is used as the basis for Selection Criteria.Documents received and processed by Customs, i.e., cargo and passenger manifests, goods declarations, are compared against the Selection CriteriaSelection Criteria

اسلاید 40: NextTreating the risksSelections are made by manual checks of documents, or by using automated systems.Selected transactions or movements are subject to the actions detailed in the profile or plan, e.g., physical examination, audit, etc.Selection CriteriaDocuments and DataSelected movements

اسلاید 41: NextMonitor & ReviewThe initial assessment made of the existence and level of risks must be evaluated on a regular basis.You need to measure the effectiveness of risk profiles and update as necessary. Reliable reporting of examination results Compliance measurement activities Feedback from the business community Results analysis and data comparisons

اسلاید 42: NextThe starting point is the Action Plan:Allocate responsibilities, e.g., a Risk Management Champion and a working party.Evaluate how Risk Management processes can be best applied in your national environment.Survey existing skills and do a training needs assessment.Catalogue existing sources of data or information that can help in identifying risks. Using Risk Management

اسلاید 43: NextFlow chart existing processes. Communicate and consult – within Customs, with other Agencies, the trading community and transport industry.Obtain IT tools or set up processes for effectively operating a selectivity system.Provide training in profiling/selectivity skills.Test and gain confidence in the Risk Management process. Using Risk Management

اسلاید 44: This presentation endeavors to cover briefly the concepts and the benefits of using Risk Management practices, particularly within Customs Administrations. The processes and the many control options deserve further study, and many other sources of information on this topic are available.Control AND FacilitationBy.. Risk ManagementEnd

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